WTOCRM overview
WTOCRM brings customer conversations, contacts, sales work, automation, and AI agents into one workspace.Main areas
- Dashboard shows activity and operational indicators.
- Conversations brings messages from connected channels into one inbox.
- Contacts stores customer details, history, and scheduled actions.
- Pipelines helps your team move opportunities through defined stages.
- Products keeps the items your team sells in one place.
- Automation runs actions when configured conditions are met.
- Agents lets you create and manage AI assistants for customer workflows.
- Channels connects WhatsApp, email, social messaging, SMS, Telegram, and the website widget.
- Settings controls users, teams, roles, labels, templates, integrations, and workspace preferences.